We have the Answers to your Questions
About us
What is the Oveil?
The Oveil is a reusable head cover that prevents makeup from staining clothes worn over the head. The Oveil is perfect for daily use because it makes getting dressed easy, as it eliminates the stress of removing makeup stains.
We also have a recyclable line of Oveils that are great for businesses, bridal stores, boutiques and retail stores, to make available in dressing rooms and reduce unnecessary cost for dry cleaning.
Is the Oveil an original design?
Yes. The makeup protector hood was reinvented by Tara Ocansey with her original design of the Oveil.
Recyclable Oveil
What are your Recyclable Oveils made of?
Our recyclable Oveils are made from 100% breathable non-woven polypropylene.
Are your Recyclable Oveils reusable?
Our Recyclable Oveils can gently be reused *by the same user.
Can you wash the Recyclable Oveils?
Our Recyclable Oveils cannot be washed.
Oveil
What colour is the Oveil? Does it come in different colours?
The Oveil currently only comes in black.
Does the Oveil come in different sizes?
The Oveil is one size and stretches to fit over most hairstyles.
Is the Oveil breathable?
The Oveil is made from a breathable, micro-mesh nylon fabric.
Is the Oveil reusable?
Yes, the Oveil is reusable.
The Oveil is made from a delicate micro-mesh nylon fabric. Please keep the Oveil away from items that may cling to the fabric.
Wash instructions:
Put the Oveil inside a laundry bag to keep away from items that may cling to the fabric inside the washer. Wash in cold water, on a gentle cycle, and air dry.
Customer Service
What is your return policy?
Exchange Policy:
We want you to love your purchase. If there are any issues with your order, please email us at info@okatorofficial.com. Our team will gladly respond to any of your questions or concerns. We got you covered!
Shipping:
Items purchased from this site will be shipped by a third party courier. As a result, title and risk of loss for merchandise will pass to the courier.
Shipping addresses cannot be modified after you've submitted your order. If you need to update the shipping address and the item hasn't shipped yet, you'll need to request a cancellation and order again.
Orders can no longer be changed once they're shipped out.
Please email us at info@okatorofficial.com for any customer service inquiries.
How can I contact you?
We love hearing from you! Our team is available 5 days a week to respond to any service inquiries.
Customer Service Hours:
Mon-Friday: 8:30am- 5pm
Please allow 48 hours for a response.