Frequently Asked Questions

 

1. What is the Oveil?
The Oveil is a reusable head cover that prevents makeup from staining clothes worn over the head. The Oveil is perfect for daily use because it makes getting dressed easy, as it eliminates the stress of removing makeup stains.

2. What colour is the Oveil? Does it come in different colours?
The Oveil currently only comes in black.

3. Does the Oveil come in different sizes?
The Oveil is one size and stretches to fit over most hairstyles.

4. Is the Oveil breathable?
The Oveil is made from a breathable, micro-mesh nylon fabric.

5. Is the Oveil reusable?
Yes, the Oveil is reusable.

6. What are the care/ wash instructions for the Oveil?

The Oveil is made from a delicate micro-mesh nylon fabric. Please keep the Oveil away from items that may cling to the fabric.
 
Wash instructions:
Put the Oveil inside a laundry bag to keep away from items that may cling to the fabric inside the washer. Wash in cold water, on a gentle cycle, and air dry.

7. What is your refund policy?

Exchange Policy:
We want you to love your purchase. If there are any issues with your order, please email us at info@okatorofficial.com. Our team will gladly respond to any of your questions or concerns. We got you covered!

Shipping:
Items purchased from this site will be shipped by a third party courier. As a result, title and risk of loss for merchandise will pass to the courier.

Shipping addresses cannot be modified after you've submitted your order. If you need to update the shipping address and the item hasn't shipped yet, you'll need to request a cancellation and order again. 

Orders can no longer be changed once they're shipped out.

Please email us at info@okatorofficial.com for any customer service inquiries.