Delivery and Exchange

Exchange Policy:

We want you to love your purchase and have a memorable shopping experience! If there is an issue with your order, please send an email to info@okatorofficial.com. We will provide you with an exchange up to 30 days from your delivery.

We love hearing from you! Our team is available 5 days a week to respond to any service inquiries.

Shipping:

Items purchased from this site will be shipped by a third party courier. As a result, title and risk of loss for merchandise will pass to the courier.

Shipping addresses cannot be modified after you've submitted your order. If you need to update the shipping address and the item hasn't shipped yet, you'll need to request a cancellation and order again. 

Orders can no longer be changed once they're shipped out.

Please email us at info@okatorofficial.com for any customer service inquiries.